
john
My return ticket needed to be changed at short notice, and the Cathay Pacific Doha Office saved my life. I was expecting to be charged a hefty fee or receive poor assistance, but instead I experienced smiles and good answers. The representative arranged for me to take a flight the following day and, as a kindness, waived the change cost. That kind of client service is important. Impressed and thankful, I walked out of the office.
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